Support is monitored from Monday to Saturday in office hours from the GMT timezone. Our response time can be up to 2 business days.

Notice: We do not accept any customization. Please Read Envato Support Policy. But we still can help with little snippets if that's possible!


Image post can uploaded but it showing blank / empty?

When you post image on Activity Page but you get empty or blank, please check on that post if Privacy function (Accoutn before Time Stamp) is appear or not

If not, it happen because there's few conflict between your Hosting Server and Youzer Privacy table System. Please do these steps to fix it

1. Go to FTP/Cpanel, and go to folder "wp-content/plugins"

2. Create a file and name it with "bp-custom.php" file (if you already have it, please just open it. No need to create a new file one)

3. Put this snippet on the file and save

4. Clear your browser cache and test again. The error will be solved then.

5. Please remove the snippet from the bp-custom.php after the problem solved.